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The Heartbleed SSL Vulnerability

In the last few days, the Heartbleed OpenSSL security vulnerability has been receiving a lot of attention. It has affected an unprecedented wide range of organisations including Google, LinkedIn, Facebook, Twitter and Adobe.

We have ascertained that CloudPlatform internal services (i.e. virtual routers) are not affected by the SSL vulnerability.

We urge you to check your own cloud servers for the vulnerability as well. If your systems are vulnerable, we recommend urgently updating to the latest version of OpenSSL to patch this bug.

You can easily check whether your server is vulnerable using an online tool.

Technical details

The official security advisory on OpenSSL bug, including detailed listing of affected products, and remediation procedures is available from NCSC-FI.

For detailed instructions on patching systems affected by Heartbleed, customers should consult the documentation associated with their product. In patching systems, we recommend customers obtain OpenSSL 1.0.1g from trusted sources such as the developer or vendors website, or the OpenSSL software repository.

From a cave to the cloud

Using tools has made life easier for people from the dawn of ages. It may have started with the invention of hammers and spears but we’ve come a long way since. The cloud is part of this constant move for innovation to make our life easier. This started with Infrastructure as a Service, and now evolves to Platform as a Service.

A common misconception is that moving to the cloud will magically make your application cloud ready, resolving all issues around reliability and manageability. However, cloud is not a magic bullet. Cloud it is a tool to help you achieve higher reliability with less effort.

A good cloud provider provides cloud services with many built-in redundancies. No single point of hardware failure, be it a compute node, hard-drive failure or network failure affect the performance of a cloud hosted system. However, this doesn’t address the most common cause of failure: software. Not only that, it also ignores the true benefits of cloud computing.

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Cloud Server Snapshots: Lowest Cost Insurance Against Data Loss.

Ask yourself this question:

How much does each hour of server downtime cost you?

Perhaps this has already happened to you in the past and you are painfully aware of the costs involved. Otherwise you can probably imagine the loss in productivity and thus profits due to accidentally deleted files or crashing servers. That’s why CloudCentral offers CloudPlatform Snapshots, an easy way to backup your vital data. Best of all, the Snapshot functionality is free!

Regular, scheduled backups

Our CloudPlatform enables you to make hourly, daily, weekly and monthly backups to suit your needs. You can create:

  • 24 hourly snapshots
  • 31 daily snapshots
  • 12 weekly snapshots
  • 24 monthly snapshots

Tailor to your needs

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Top 3 ways to make sure your data is not private or secure

Do you believe that ignorance is bliss? In IT, it simply means not fully understanding the risks you are exposed to and not being fully aware of best practices to reduce risks. Critical data getting into the wrong hands is so common it’s hardly newsworthy anymore. As a cloud provider that focuses on Secure Australian Cloud, we decided to make a top 3 risks list.

1. Host your data in the USA or with an USA owned company

Storing your data in the US or with a US owned company is the most sure-fire way to make sure your data is not private. The recent leaks from Edward Snowden on the NSA have made that very clear. Even encryption was easily bypassed within the largest American organisations (Microsoft, Google, Yahoo, etc) and they simply use a dragnet approach, taking everything they can get their hands on.

In an attempt to calm the public outcry in the USA, NSA stated: “NSA applies Attorney General-approved processes to protect the privacy of U.S. persons — minimizing the likelihood of their information in our targeting, collection, processing, exploitation, retention, and dissemination.” In other words: no restrictions or boundaries if you’re not American.

As Neelie Kroes, Vice President of the European Commission, put it: “Why would you pay someone else to hold your commercial or other secrets, if you suspect or know they are being shared against your wishes? Front or back door – it doesn’t matter – any smart person doesn’t want the information shared at all.” We couldn’t put it better ourselves.

2. Don’t apply the latest patches and best practises

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Customer spotlight: Mirus Australia provides cloud based analytics

Photo of Nick Gage

Yesterday, ComputerWorld & TechWorld published an interesting case on the use of Cloud Computing using the example of a customer of ours, Mirus Australia.

Mirus Australia helps residential aged care organisations provide the best care for their residents through improved funding and clearer operational insights. Mirus Metrics being available in the Cloud is a business project not technology deployment for their customers. The barrier to entry for care facilities is very low. A cloud based solution brings the cost of utilising business intelligence and analytics down so it is accessible to many many more facilities

By moving Mirus Metrics to CloudCentral’s cloud platform, Mirus Australia can focus on providing innovative solutions to care providers rather than managing infrastructure. Aged care providers can focus on optimising aged care rather than managing technology. Mirus Metrics allows customers to effectively manage, prioritise and track residents ACFI assessments.

We recently announced our official partnership with Microstrategy. The combination of MicroStrategy’s Analytics Platform, which provides a range of enterprise reporting, predictive analytics and management dashboards, with the performance, dependability and strength of CloudCentral’s Cloud Services, now makes analytics available to companies of all sizes, anywhere, anytime. The article on ComputerWorld is an excellent example of the benefits created by the cloud and our strategic partnerships.