Facilities

Cloud Central’s primary facility is the TransACT data centre located in Canberra, Australia.

Location

The TransACT data centre is a carrier grade secure data centre facility situated three kilometers from the Canberra CBD on Northbourne Avenue. The location is served by multiple access roads in case of a disaster or emergency. The data centre is 5 km from the parliamentary triangle, meeting the requirement of many federal government agency RFTs.

Security

The TransACT data centre features:

• monitoring of all access points to the building
• security cameras that continually monitor the facility
• physical security; a minimum of two layers for the carrier-grade site and three layers for the HP site
• card access technology that tracks and records all door entry and exit transactions.

Network Operations Centre

• The Network Operations Centre (NOC) is manned 24 hours, every day of the year. NOC staff are highly trained and can provide telephone and on-site support if required.

Power

TransACT's data centre sits within the Canberra power grid. This is supported by an in-building power substation supplying 4,000 APMS to a 450 kVA UPS system that supplies conditioned AC power to the TransACT data centre. The UPS's 3-string battery backup supplies 450kVA and is backed by a (750kVA) diesel generator. TransACT has on-site fuel storage to service the generator system running at full load for a period of approximately 288 hours.

Cooling

All areas have n + 1 redundancy built into the cooling capacity in the event of a failure. The data centre's ambient room temperature and humidity is monitored along with the plenum charge being delivered to cabinets.

All systems are alarmed and managed by the Network Operations Centre (NOC) and dedicated facilities staff. The NOC operates 24 hours a day, 365 days a year.

Building Security

The TransACT data centre possesses a highly robust construction, having previously housed the Department of Administration mainframes. The centre is windowless and physically separated from TransACT House tower. Brick ramparts minimize the effect of any potential heavy vehicle impact.

Security monitoring

CCTV cameras are strategically located throughout the facility, recording 24 hours a day, 365 days a year. Access to secure areas is via data key system, authorised by our computerised access-control system. No unescorted visitor or contractor will be allowed access to the facility unless our client has given prior authorisation.