Your IT Solution Specialists

From concept and implementation to service and support, we work in partnership with our customers to meet their goals.

Secure Your Digital World

Safeguard your business with our comprehensive cybersecurity solutions

The Knights Partnership

New Era Technology | The Wests Group’s trusted IT Provider for more than 25 years!

New Era Technology

Our Stats

New Era Technology has an extensive team of Engineers, Designers, Installers, Technicians, and Sales Professionals, all of whom provide hands-on collaborative consultation backed by deep industry training and certification. From concept and implementation to training and service, we work in partnership with our customers to meet their goals.

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More than 20,000 customers

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80+ Offices Worldwide

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4,500+ Employees

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Our Services

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Managed Services

New Era is a trusted managed service provider to businesses around Australia and the world. Minimise the pressure on your internal IT team and leverage our managed services for security, helpdesk, network management, office software and technology advice.

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Cloud Services

Private, public or hybrid cloud services for your software and data storage. Cloud services enable organisations to be more agile and adaptive in their technology approach. New Era’s cloud solution platform delivers 99.9% uptime for your critical applications with constantly updated, best-of-breed security technology to keep your data safe.

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Voice

New Era Technology are specialists in voice and telephone solutions. Whether you are looking to reduce costs or deploy a scalable system, we will be able to consult and advise on a voice or VoIP phone system solution that meets your requirements. 

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Data Centre

The need for secure and efficient data facilities is greater than ever. New Era offer solutions designed to meet the data continuity demands of your company and provide anything from hosting your production to DR systems.

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Internet

Internet is an essential service for all businesses, it’s mission-critical for our customers’ businesses, that’s why our services are monitored 24/7. New Era Technology offers complete managed connectivity options nationwide with access to all the major telecommunication providers.

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Our Solutions

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Collaboration

New Era provides collaboration and unified communications (UC) technologies, including telephony, audio conferencing, web conferencing, video conferencing, unified messaging, instant messaging, digital signage and more.

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Data Networking

New Era Technology’s data networking solutions give your business secure, high-speed connectivity that empowers your team to work faster and more efficiently.

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Cyber Security

New Era Technology’s security solutions include a range of services including IT security assessments and ongoing cyber and network security services.

What Our Customers Say

Brisbane Markets Ltd has been working with New Era Technology for in excess of 10 years. New Era provide a range of telecommunications and internet services, as well as delivering our hardware and software requirements as the Brisbane Markets site has developed over this period. New Era provide a high level of support and account management to our business, are extremely responsive to our needs, and are a key supporter of the Brisbane Markets and the businesses operating on our site. I highly recommend the services of New Era Technology for business looking for quality service.

Brisbane Markets Ltd

Wholesale

Trying to maintain a stable & protected IT environment in a fast growing company, in house, become impossible. New Era came highly recommended by our new GM who had used them in his previous workplace. 6+ years down the track and we still receive first class service from New Era Technology. Their response times are excellent, the support staff are professional and helpful, their project management of our recent new Server upgrade was smooth and they have consistently followed through on all of the schedules & tasks outlined in their support agreement.

Taylex

Manufacturer

Australian University Sport have engaged New Era in excess of 12 years to our manage our IT systems.  We are a diverse organisation with staff and offices based all over Australia.  New Era has worked closely with us to ensure our IT systems operate in a manner that creates efficiencies with our organisation.  As a not for profit company they are aware of the tight financial constraints that we operate under.

Australian University of Sport

Peak body

We have been using New Era for over 10 years and have been very happy with their service. We have utilised their team of experts for large infrastructure changes as well as day to day issues and maintenance. This includes assistance with strategic decision making, planning for major IT interruption and upgrades, and emergency / business critical response.

UHY Haines Norton

Accounting Firm

New Era are very efficient and reliable and we have found them to be the best IT company that we have ever used. We would totally recommend New Era Technology to anyone.

Property Solutions Group

Real Estate

Industries and markets

Products That Deliver Real Results for Real Market Needs

Leveraging our extensive knowledge from working with customers across a diverse set of markets, we develop creative, custom technology solutions designed for your specific industry.
GLOBAL ENTERPRISE
BANKING & FINANCE
HEALTHCARE
GOVERNMENT
EDUCATION
NOT FOR PROFIT

Partners We Work With

Cisco
Microsoft Gold Partner
Fortinet
Veeam
Citrix
vmware
Trend Micro
Barracuda
Hewlett Packard
Dell EMC
Sophos